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Shipping Policy

What are the delivery charges?

Shipping is FREE on all Orders within India.

For International orders contact us via:
Email: [email protected]
Call or WhatsApp: +91-9833145789

For Cash on Delivery orders Rs. 50 will be charged extra against each order.


What is the estimated delivery time?

We generally procure and ship the items within 24-72 hours and after dispatch estimated delivery time will be approximate 7-8 working days. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

  • Product's availability with us
  • The destination to which you want the order shipped to and location of the Seller.

Are there any hidden costs on items sold by you?

There are NO hidden charges when you make a purchase on Giftics. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges & Cash on delivery charges are not hidden charges and are charged (if at all) extra depending on the product.


Where does Giftics ship to?

  • We deliver WORLDWIDE.

    For International orders contact us via:
    Email: [email protected]
    Call or WhatsApp: +91-9833145789
  • Prepaid (processed through Credit Card, Debit Card, Netbanking, UPI and popular Wallets including JioMoney, Mobikwik, Airtel Money, FreeCharge, Ola Money, PayZapp etc.) orders are delivered everywhere in the world.
  • COD orders are delivered to over 10,000 pin codes across India.

Why does the estimated delivery time vary for each customer?

Delivery times are influenced by product availability, your shipping destination and the courier partner's time-to-deliver in your location.

Please enter your default pin code on the product page to know more accurate delivery times on the product page itself.


Whether your location can be serviced or not?

Please enter your pincode on the product page to know whether the product can be delivered to your location. If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on the availability of reliable courier partners in your location.


Why is the COD option not offered in my location?

Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.


How do I track my order?

Since we take about 24-72 hours to dispatch your product, we request you to track your order after 24-72 hours of placing it. In fact most of the orders leave our warehouse the next day itself.

An email is sent to you after the order is shipped. It contains the tracking number and details of the courier provider. You can also track your order by clicking on the option Track Order on Giftics after logging in. If you do not have an account, please register and login.

If you are having trouble reading the emails or if you haven't received any updates, please get in touch with our Customer Care Team. Give us a call on +91-9833145789 or email us at [email protected]


Does Giftics deliver internationally?

Yes, we deliver items internationally.

For International orders contact us via:
Email: [email protected]
Call or WhatsApp: +91-9833145789


I need to return an item, how do I arrange for a pick-up?

Returns are easy. Please contact us or read our Returns & Exchange Policy to initiate a return. Give us a call on +91-9833145789 or email us at [email protected]


FOR ORDER RELATED ENQUIRIES

Email: [email protected]
Contact: +91 9833145789